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Classification of Defects
The process of
arranging defects in classes or groupings in
accordance with a specific system (e.g., by
severity of defect, such as major, critical, or
minor).
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Defect
An imperfection or shortcoming,
especially one that renders a good unable to
be used for the ordinary purposes pursuant to
the warranty for which it is sold and used. See
also: Latent Defect.
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Defects-Per-Hundred Units
1. The number of defects found in any quantity
of a product, divided by the total number of
units, then multiplied by one hundred.
2. The average number of defects per hundred.
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Immaterial Defect
A tangential flaw having no
material body or form that may be corrected
without prejudice to other bidders (e.g., the
submission of two copies of a catalog when
three copies were requested).
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Latent Defect
A defect that is not detectable by
initial customary or reasonable inspection
upon delivery. See also: Defect.
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Lot Tolerance Percent Defective (LTPD)
The
percentage of defective items that a customer
is willing to accept.
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Material Defects
Defects that are a matter of
substance that affect price or quality and do
not conform to the solicitation requirements.
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Patent Defect
A defect that is obvious or easily
found by a reasonable inspection.
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Zero Defects Standard
A quality management
philosophy that promotes an environment in
which perfection is strived for in all actions,
while conducting process improvement
actions to eliminate any and all gaps in
conformance to requirements.