Zero Based Budgeting
A budget process in which budgets are prepared with no predetermined allocation or prior year budget history. Each new budget must be created based on justifiable projected program needs.
Zero Defects Standard
A quality management theory that defines quality from the customer’s perspective as conformance to requirements and then improving processes through prevention activities to meet requirements. This quality process was championed by quality guru, Philip Crosby. (Burt, Dobler, & Starling, 2003)