Interpersonal Skills Training

Leverage your creativity to identify and solve organizational problems

Tools and techniques designed to yield more productive thinking in collective settings.

An introduction to the importance of critical thinking in the business world.

Become conversant in critical financial terminology and learn how to calculate key financial management indicators.

Learn the fundamentals and importance of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. 

Statistics is the science of collecting, organizing, and analyzing data in order to make more effective decisions. 

Learn time value of money (TVM) principles and how these techniques are used in evaluating all financial decisions and their cash flow implications.

Gain an understanding of the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets.

Consider how your own attitudes toward leadership might promote or impede your leadership success. 

What is the difference between managing, administering, and leading?

Methods and techniques to reconcile work and family

Understand the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

Learn how organizations can establish and encourage an ethical culture while monitoring for compliance.

Make conscious decisions about what type of negotiation strategy to use based on a number of factors such as the importance of the relationship and the importance of what is at stake. 

Learn about the various forms of conflict that can arise in the workplace and strategies that managers can use to help deal with conflict situations.

Techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

Identify your own approach toward managing.

Understand how to manage people, including motivating workers and coordinating their activities.

Managers can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology.

Explores the benefits and drawbacks of remote work and provides managers with tips for helping their remote workers stay connected and motivated.

How are data-driven decisions put into practice in the real world? How do these decisions differ when applied to different sectors, such as health care, education and government?

Introduces the different types of decisions made in an organizational setting, why quantitative analytics is important and how quality data can affect decision making.

Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts.

The Triple Bottom Line concept, also known as the "3Ps" ("People, Planet, and Profit"), is both a metaphor for thinking about sustainability as well as the basis for a practical framework for accounting and reporting on organizations' activities and impacts.

Provides a firm foundation for anyone looking to understand quality management practices and techniques.