Leadership Summit 

Author, Certified Coach, Trainer, Speaker, Behavioral Consultant & Owner - M. L. Coss and Associates, LLC

Lourdes Coss is a transformational leader and former Chief Procurement Officer with 30+ year career in government procurement. For over two decades, she spearheaded successful transformations at some of the largest local government. agencies in the United States, crafting and implementing polices, procurement. codes, and strategies to cultivate high-performing teams, streamline processes, and modernize procurement departments.  

As the author of “Procurement Methods: Effective Techniques,” Lourdes shares her wealth of knowledge and expertise. She is also a certified Maxwell Leadership Executive Program coach, speaker, and trainer levering her insights to benefit and empower others. 

Additionally, she is a Behavioral Consultant; a Licensed Brain Trainer; a certified Neuro-encoding Specialist, and a Cialdini Certified Professional. She is the Principal Owner of M. L. Coss and Associates, LLC. Lourdes has been recognized for her value-centered leadership and as a one of the “Top 50 Global Influencers and Thought Leaders in Procurement.” 

Co-Founder and Lead Trainer for 4D Associates International 

Francis Jay Caputo is the Co-Founder and Lead Trainer for 4D Associates International. Jay is a CCA 4D Certified Master Coach, a Certified Radical Honesty Trainer and the creator of the Transformative Coaching Certification Program (TCCP™), internationally accredited by the Certified Coaches Alliance (CCA).   

As an educator, trainer, coach, speaker and writer for almost 3 decades, Jay has worked with thousands of students and clients throughout North and South America, Europe and Asia designing and delivering professional development programs and curriculums. His clientele encompasses a wide range of Fortune 1000 companies, government agencies and NGO’s including Xerox, BCG, Prudential, Lockheed Martin, Reyes Holdings, American Express, USDA, Enhesa, Kimberly Clark, CDK Global, Teledyne FLIR, U.S. Army, U.S. Marine Corp, Hewlett Packard Enterprises, USAID and the International Rescue Committee as well as many chambers of commerce, small businesses and licensed professionals from multiple disciplines.   

Jay has an extensive background in human and group development including two bachelors degrees and a Masters of Science degree in Conflict Analysis and Resolution from George Mason University. He is a former Certified District Court Mediator in the Washington D.C. region and has spent several years training in the Japanese martial art of Aikido.   

Jay follows an interdisciplinary approach in working with people by utilizing key distinctions, methodologies and frameworks from the fields of psychology, philosophy, sociology, anthropology, history, communication and neuroscience. His work holistically integrates the emotional, intellectual, physical, creative and spiritual aspects of development regardless of the personal, professional or social context. His relationships with his clients are grounded in honesty and integrity with a clear purpose and plan to create specific goals by accessing and demonstrating skills and competencies consistent with ethically sustained leadership.   

Jay has served on the boards of multiple philanthropic and non-profit organizations and is currently the Co-President on the Board of Advisors for Education Rocks, an international non-profit committed to ending global poverty through youth leadership education. In November, 2019 Jay delivered a TEDx Talk entitled Partnership and the Value of Interpersonal Conflict in which he introduced a personal and professional relationship building model that is the topic of his upcoming book.   

Jay resides in Lake Worth, Florida with his wife and daughter and their pets.  

Elizabeth is a Certified Master Coach and trainer for corporations and organizations that are committed to creating personal power for their team, associates, or clients. Elizabeth has been trained in the personal development field to provide workshops and coaching through communication skills, self-awareness, and strong productive relationships.  

Elizabeth is a volunteer speaker for nonprofit organizations, a volunteer life and business coach, and teaches Spanish to English speakers to better enable facilitators to communicate with their intended audience.  

President, Mariner Management & Marketing | Columbia, MD 

Peggy Hoffman is president of Mariner Management, an association management company which is home to one state association and provides an array of support and training to associations and most importantly member volunteers.  Peggy draws on her team’s seminal research on association volunteerism, member communities, chapters and association innovation in her training and counsel to dozens of global, national and local membership associations over the past 30 years.  She is a sought after speaker on volunteer and member engagement and has written extensively on association management. She holds the association profession’s certification and the distinguished credential of Fellow of ASAE, the Center for Association leadership. 
 
Peggy not only enjoys working with association volunteers but is an active volunteer for her professional association – including serving as a chapter past president – so she’ll draw from experience on both levels. Read her full bio at MarinerManagement.com and connect with Peggy on Twitter @peggyhoffman or LinkedIn.  

Blog: Waypoint https://marinermanagement.com/resources/blog/   

Website: www.MarinerManagement.com 

LinkedIn: https://www.linkedin.com/in/pmhoffman/  

Author, Certified Coach, Trainer, Speaker, Behavioral Consultant & Owner - M. L. Coss and Associates, LLC

Lourdes Coss is a transformational leader and former Chief Procurement Officer with 30+ year career in government procurement. For over two decades, she spearheaded successful transformations at some of the largest local government. agencies in the United States, crafting and implementing polices, procurement. codes, and strategies to cultivate high-performing teams, streamline processes, and modernize procurement departments.  

As the author of “Procurement Methods: Effective Techniques,” Lourdes shares her wealth of knowledge and expertise. She is also a certified Maxwell Leadership Executive Program coach, speaker, and trainer levering her insights to benefit and empower others. 

Additionally, she is a Behavioral Consultant; a Licensed Brain Trainer; a certified Neuro-encoding Specialist, and a Cialdini Certified Professional. She is the Principal Owner of M. L. Coss and Associates, LLC. Lourdes has been recognized for her value-centered leadership and as a one of the “Top 50 Global Influencers and Thought Leaders in Procurement.” 

Co-Founder and Lead Trainer for 4D Associates International 

Francis Jay Caputo is the Co-Founder and Lead Trainer for 4D Associates International. Jay is a CCA 4D Certified Master Coach, a Certified Radical Honesty Trainer and the creator of the Transformative Coaching Certification Program (TCCP™), internationally accredited by the Certified Coaches Alliance (CCA).   

As an educator, trainer, coach, speaker and writer for almost 3 decades, Jay has worked with thousands of students and clients throughout North and South America, Europe and Asia designing and delivering professional development programs and curriculums. His clientele encompasses a wide range of Fortune 1000 companies, government agencies and NGO’s including Xerox, BCG, Prudential, Lockheed Martin, Reyes Holdings, American Express, USDA, Enhesa, Kimberly Clark, CDK Global, Teledyne FLIR, U.S. Army, U.S. Marine Corp, Hewlett Packard Enterprises, USAID and the International Rescue Committee as well as many chambers of commerce, small businesses and licensed professionals from multiple disciplines.   

Jay has an extensive background in human and group development including two bachelors degrees and a Masters of Science degree in Conflict Analysis and Resolution from George Mason University. He is a former Certified District Court Mediator in the Washington D.C. region and has spent several years training in the Japanese martial art of Aikido.   

Jay follows an interdisciplinary approach in working with people by utilizing key distinctions, methodologies and frameworks from the fields of psychology, philosophy, sociology, anthropology, history, communication and neuroscience. His work holistically integrates the emotional, intellectual, physical, creative and spiritual aspects of development regardless of the personal, professional or social context. His relationships with his clients are grounded in honesty and integrity with a clear purpose and plan to create specific goals by accessing and demonstrating skills and competencies consistent with ethically sustained leadership.   

Jay has served on the boards of multiple philanthropic and non-profit organizations and is currently the Co-President on the Board of Advisors for Education Rocks, an international non-profit committed to ending global poverty through youth leadership education. In November, 2019 Jay delivered a TEDx Talk entitled Partnership and the Value of Interpersonal Conflict in which he introduced a personal and professional relationship building model that is the topic of his upcoming book.   

Jay resides in Lake Worth, Florida with his wife and daughter and their pets.  

Elizabeth is a Certified Master Coach and trainer for corporations and organizations that are committed to creating personal power for their team, associates, or clients. Elizabeth has been trained in the personal development field to provide workshops and coaching through communication skills, self-awareness, and strong productive relationships.  

Elizabeth is a volunteer speaker for nonprofit organizations, a volunteer life and business coach, and teaches Spanish to English speakers to better enable facilitators to communicate with their intended audience.  

President, Mariner Management & Marketing | Columbia, MD 

Peggy Hoffman is president of Mariner Management, an association management company which is home to one state association and provides an array of support and training to associations and most importantly member volunteers.  Peggy draws on her team’s seminal research on association volunteerism, member communities, chapters and association innovation in her training and counsel to dozens of global, national and local membership associations over the past 30 years.  She is a sought after speaker on volunteer and member engagement and has written extensively on association management. She holds the association profession’s certification and the distinguished credential of Fellow of ASAE, the Center for Association leadership. 
 
Peggy not only enjoys working with association volunteers but is an active volunteer for her professional association – including serving as a chapter past president – so she’ll draw from experience on both levels. Read her full bio at MarinerManagement.com and connect with Peggy on Twitter @peggyhoffman or LinkedIn.  

Blog: Waypoint https://marinermanagement.com/resources/blog/   

Website: www.MarinerManagement.com 

LinkedIn: https://www.linkedin.com/in/pmhoffman/  

Author, Certified Coach, Trainer, Speaker, Behavioral Consultant & Owner - M. L. Coss and Associates, LLC

Lourdes Coss is a transformational leader and former Chief Procurement Officer with 30+ year career in government procurement. For over two decades, she spearheaded successful transformations at some of the largest local government. agencies in the United States, crafting and implementing polices, procurement. codes, and strategies to cultivate high-performing teams, streamline processes, and modernize procurement departments.  

As the author of “Procurement Methods: Effective Techniques,” Lourdes shares her wealth of knowledge and expertise. She is also a certified Maxwell Leadership Executive Program coach, speaker, and trainer levering her insights to benefit and empower others. 

Additionally, she is a Behavioral Consultant; a Licensed Brain Trainer; a certified Neuro-encoding Specialist, and a Cialdini Certified Professional. She is the Principal Owner of M. L. Coss and Associates, LLC. Lourdes has been recognized for her value-centered leadership and as a one of the “Top 50 Global Influencers and Thought Leaders in Procurement.” 

Co-Founder and Lead Trainer for 4D Associates International 

Francis Jay Caputo is the Co-Founder and Lead Trainer for 4D Associates International. Jay is a CCA 4D Certified Master Coach, a Certified Radical Honesty Trainer and the creator of the Transformative Coaching Certification Program (TCCP™), internationally accredited by the Certified Coaches Alliance (CCA).   

As an educator, trainer, coach, speaker and writer for almost 3 decades, Jay has worked with thousands of students and clients throughout North and South America, Europe and Asia designing and delivering professional development programs and curriculums. His clientele encompasses a wide range of Fortune 1000 companies, government agencies and NGO’s including Xerox, BCG, Prudential, Lockheed Martin, Reyes Holdings, American Express, USDA, Enhesa, Kimberly Clark, CDK Global, Teledyne FLIR, U.S. Army, U.S. Marine Corp, Hewlett Packard Enterprises, USAID and the International Rescue Committee as well as many chambers of commerce, small businesses and licensed professionals from multiple disciplines.   

Jay has an extensive background in human and group development including two bachelors degrees and a Masters of Science degree in Conflict Analysis and Resolution from George Mason University. He is a former Certified District Court Mediator in the Washington D.C. region and has spent several years training in the Japanese martial art of Aikido.   

Jay follows an interdisciplinary approach in working with people by utilizing key distinctions, methodologies and frameworks from the fields of psychology, philosophy, sociology, anthropology, history, communication and neuroscience. His work holistically integrates the emotional, intellectual, physical, creative and spiritual aspects of development regardless of the personal, professional or social context. His relationships with his clients are grounded in honesty and integrity with a clear purpose and plan to create specific goals by accessing and demonstrating skills and competencies consistent with ethically sustained leadership.   

Jay has served on the boards of multiple philanthropic and non-profit organizations and is currently the Co-President on the Board of Advisors for Education Rocks, an international non-profit committed to ending global poverty through youth leadership education. In November, 2019 Jay delivered a TEDx Talk entitled Partnership and the Value of Interpersonal Conflict in which he introduced a personal and professional relationship building model that is the topic of his upcoming book.   

Jay resides in Lake Worth, Florida with his wife and daughter and their pets.  

Elizabeth is a Certified Master Coach and trainer for corporations and organizations that are committed to creating personal power for their team, associates, or clients. Elizabeth has been trained in the personal development field to provide workshops and coaching through communication skills, self-awareness, and strong productive relationships.  

Elizabeth is a volunteer speaker for nonprofit organizations, a volunteer life and business coach, and teaches Spanish to English speakers to better enable facilitators to communicate with their intended audience.  

President, Mariner Management & Marketing | Columbia, MD 

Peggy Hoffman is president of Mariner Management, an association management company which is home to one state association and provides an array of support and training to associations and most importantly member volunteers.  Peggy draws on her team’s seminal research on association volunteerism, member communities, chapters and association innovation in her training and counsel to dozens of global, national and local membership associations over the past 30 years.  She is a sought after speaker on volunteer and member engagement and has written extensively on association management. She holds the association profession’s certification and the distinguished credential of Fellow of ASAE, the Center for Association leadership. 
 
Peggy not only enjoys working with association volunteers but is an active volunteer for her professional association – including serving as a chapter past president – so she’ll draw from experience on both levels. Read her full bio at MarinerManagement.com and connect with Peggy on Twitter @peggyhoffman or LinkedIn.  

Blog: Waypoint https://marinermanagement.com/resources/blog/   

Website: www.MarinerManagement.com 

LinkedIn: https://www.linkedin.com/in/pmhoffman/  

Author, Certified Coach, Trainer, Speaker, Behavioral Consultant & Owner - M. L. Coss and Associates, LLC

Lourdes Coss is a transformational leader and former Chief Procurement Officer with 30+ year career in government procurement. For over two decades, she spearheaded successful transformations at some of the largest local government. agencies in the United States, crafting and implementing polices, procurement. codes, and strategies to cultivate high-performing teams, streamline processes, and modernize procurement departments.  

As the author of “Procurement Methods: Effective Techniques,” Lourdes shares her wealth of knowledge and expertise. She is also a certified Maxwell Leadership Executive Program coach, speaker, and trainer levering her insights to benefit and empower others. 

Additionally, she is a Behavioral Consultant; a Licensed Brain Trainer; a certified Neuro-encoding Specialist, and a Cialdini Certified Professional. She is the Principal Owner of M. L. Coss and Associates, LLC. Lourdes has been recognized for her value-centered leadership and as a one of the “Top 50 Global Influencers and Thought Leaders in Procurement.” 

Co-Founder and Lead Trainer for 4D Associates International 

Francis Jay Caputo is the Co-Founder and Lead Trainer for 4D Associates International. Jay is a CCA 4D Certified Master Coach, a Certified Radical Honesty Trainer and the creator of the Transformative Coaching Certification Program (TCCP™), internationally accredited by the Certified Coaches Alliance (CCA).   

As an educator, trainer, coach, speaker and writer for almost 3 decades, Jay has worked with thousands of students and clients throughout North and South America, Europe and Asia designing and delivering professional development programs and curriculums. His clientele encompasses a wide range of Fortune 1000 companies, government agencies and NGO’s including Xerox, BCG, Prudential, Lockheed Martin, Reyes Holdings, American Express, USDA, Enhesa, Kimberly Clark, CDK Global, Teledyne FLIR, U.S. Army, U.S. Marine Corp, Hewlett Packard Enterprises, USAID and the International Rescue Committee as well as many chambers of commerce, small businesses and licensed professionals from multiple disciplines.   

Jay has an extensive background in human and group development including two bachelors degrees and a Masters of Science degree in Conflict Analysis and Resolution from George Mason University. He is a former Certified District Court Mediator in the Washington D.C. region and has spent several years training in the Japanese martial art of Aikido.   

Jay follows an interdisciplinary approach in working with people by utilizing key distinctions, methodologies and frameworks from the fields of psychology, philosophy, sociology, anthropology, history, communication and neuroscience. His work holistically integrates the emotional, intellectual, physical, creative and spiritual aspects of development regardless of the personal, professional or social context. His relationships with his clients are grounded in honesty and integrity with a clear purpose and plan to create specific goals by accessing and demonstrating skills and competencies consistent with ethically sustained leadership.   

Jay has served on the boards of multiple philanthropic and non-profit organizations and is currently the Co-President on the Board of Advisors for Education Rocks, an international non-profit committed to ending global poverty through youth leadership education. In November, 2019 Jay delivered a TEDx Talk entitled Partnership and the Value of Interpersonal Conflict in which he introduced a personal and professional relationship building model that is the topic of his upcoming book.   

Jay resides in Lake Worth, Florida with his wife and daughter and their pets.  

Elizabeth is a Certified Master Coach and trainer for corporations and organizations that are committed to creating personal power for their team, associates, or clients. Elizabeth has been trained in the personal development field to provide workshops and coaching through communication skills, self-awareness, and strong productive relationships.  

Elizabeth is a volunteer speaker for nonprofit organizations, a volunteer life and business coach, and teaches Spanish to English speakers to better enable facilitators to communicate with their intended audience.  

President, Mariner Management & Marketing | Columbia, MD 

Peggy Hoffman is president of Mariner Management, an association management company which is home to one state association and provides an array of support and training to associations and most importantly member volunteers.  Peggy draws on her team’s seminal research on association volunteerism, member communities, chapters and association innovation in her training and counsel to dozens of global, national and local membership associations over the past 30 years.  She is a sought after speaker on volunteer and member engagement and has written extensively on association management. She holds the association profession’s certification and the distinguished credential of Fellow of ASAE, the Center for Association leadership. 
 
Peggy not only enjoys working with association volunteers but is an active volunteer for her professional association – including serving as a chapter past president – so she’ll draw from experience on both levels. Read her full bio at MarinerManagement.com and connect with Peggy on Twitter @peggyhoffman or LinkedIn.  

Blog: Waypoint https://marinermanagement.com/resources/blog/   

Website: www.MarinerManagement.com 

LinkedIn: https://www.linkedin.com/in/pmhoffman/