PROGRAM OVERVIEW
Chapter Academy, now Academy, draws from research on what drives success in chapters. Academy explores four key pillars of success through case studies, trends, and discussion. Throughout the program you tap into the NIGP Chapter Dashboard, a powerful tool for identifying challenges and opportunities and for driving success in your chapter. This program includes pre and post webinars so participants can maximize their in-person time at Leadership Summit in Houston.
The four key pillars we explore are:
Leadership: We’ll explore the ingredients for a strong governance structure with particular focus on how you can develop more volunteers and support the training of current volunteers.
Member Engagement: We’ll dive into how to engage today’s members, exploring and designing new ways for members to connect to the chapter. Expect opportunity to share ideas and build cross-chapter collaborations.
Operations: The goal is a smooth operation, and our focus is on how to utilize tools to create efficiency and a better experience for members and volunteers. We’ll also explore how to collect data and using it to open new doors to engagement.
Member Services: We’ll focus on identifying the right mix of activities that meet members’ needs while sharing success stories across chapters. The discussion also touches on how to make powerful decisions on new and current products and services.