Enterprise Mobility | NIGP Business Council Member
Enterprise Mobility

Business Council Member

Enterprise Mobility 

For more than 65 years, Enterprise has been moving mobility forward. Since the beginning – when Jack Taylor, was renting cars out of the basement of a car dealership – we’ve been inspired by a bold idea: Creating better experiences for how the world moves. Enterprise Mobility represents more fully who we are and what we have to offer today. It also represents where we are going, reinforcing our commitment to innovate with intention to meet evolving needs.

Enterprise Mobility is a leading provider of mobility solutions including car rental, fleet management, carsharing, vanpooling, truck rental, luxury rental, retail car sales and vehicle subscription, as well as travel management and other transportation technology services and solutions, to make travel easier and more convenient for customers. Enterprise Mobility, inclusive of its subsidiaries and franchisees, and affiliate, Enterprise Fleet Management, manage a diverse fleet of 2.3 million vehicles through an integrated network of nearly 9,500 fully staffed neighborhood and airport rental locations in more than 90 countries and territories. Privately held by the Taylor family of St. Louis, Enterprise Mobility manages the Enterprise Rent-A-Car, National Car Rental and Alamo brands.

With our customer-first approach, infrastructure and financial stability, we’re committed to helping SLED institutions fulfill duty of care when utilizing ground transportation.

Driving Success for Customers:

Unparalleled Infrastructure. Your travelers can access an unmatched global network of neighborhood and airport locations through the combined power of Enterprise and National.

Versatile Fleet. With an extensive fleet that includes over 300+ makes and models, we offer your travelers the latest safety and tech features to ride in comfort and style. And when you need something larger, we offer a range of trucks and vans through Enterprise Truck Rental that can be customized to meet your organization’s immediate, seasonal or long-term demands.

Industry-Leading Account Management. Consistently ranked #1 and #2 by corporate travel buyers in BTN’s annual Car Rental Survey Reports, National and Enterprise provide customers with a local dedicated account management team that offers personalized support and stays connected to your organization, so they can offer solutions that meet your institution’s specific needs.

 

Mobility has been in the organization’s DNA for more than 65 years – it’s what we do and who we are.

Chrissy Taylor, President & CEO, Enterprise Mobility

 

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Enterprise Mobility Stats:

$35B
Revenue
2.3M+ 
Fleet vehicles with over 300 makes & models
9.5K+ 
Branches in 90+ countries & territories
$35B
Revenue
2.3M+ 
Fleet vehicles with over 300 makes & models
9.5K+ 
Branches in 90+ countries & territories

Exceptional Customer Experience. Your travelers can expect the same commitment to customer service at our thousands of branches across the globe. And our proprietary measurement program - Enterprise Service Quality Index (ESQI) - allows us to collect customer feedback quickly, measure results and continue innovating to put our customers’ needs first and foremost.

Emerald Club. Your travelers are offered complimentary enrollment in Emerald Club, which offers a streamlined rental experience and access to the Emerald Aisle at participating National locations.

Value. Our standard business practices are designed to maximize value for our customers with negotiated rates honored at 100% of locations. Plus, our Emerald Club program helps support policy compliance.

Beyond Business Travel. Our comprehensive portfolio of mobility solutions combined with our extensive expertise make us uniquely equipped to meet your evolving mobility needs.

Our Vision. To be the world’s best and most trusted mobility company by listening to and exceeding customer and employee expectations, providing a wide variety of mobility solutions, offering a great place to work and cultivate careers and being a responsible corporate citizen.

Take care of customers and employees first, and everything else will follow.” Our founding values, inspired by Jack Taylor’s service in the Navy, continue to drive us forward.