This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise…
This course helps project managers understand and resolve issues that can emerge from interactions among project stakeholders.
This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations.
This course provides a firm foundation for anyone looking to understand quality management practices and techniques. It explains the core concepts and strategies of effective quality management.