Heather R. Younger, J.D. is a trusted contributor to leading news outlets, like Forbes, Fast Company, Bloomberg, NBC and ABC and one of the world’s leading experts on Caring Leadership® and active listening at work. She is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies.
With over 25 years of experience in successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts within multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. Her renowned keynote draws insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™.
Heather’s strategies yield tangible business results, including heightened employee engagement, unwavering loyalty, seamless collaboration, and robust connectivity.
Heather's personal journey, rooted in her challenging experiences growing up as the only child of an interfaith and interracial marriage and being excluded because of her race, fueled her unwavering determination to ensure that workplaces around the world make both employees and customers alike feel heard, valued and seen.