Keeping Coverage Current.pdf

The document discusses how Multnomah County in Oregon improved its insurance certificate tracking process by implementing a new system. The county previously faced challenges with expired insurance coverage during contracts, leading to potential risks and liabilities. The new system involves contractors or brokers sending insurance certificates to a single email address, which are then reviewed for sufficiency by risk management staff. Key information is entered into the county's enterprise system, SAP, and certificates are stored in a shared directory accessible to contracting staff. The system also generates notifications for expiring insurance and tracks specific insurance requirements for each contract. By utilizing existing tools, the county reduced costs significantly and improved relationships with contractors and insurance brokers. The new system has eliminated duplicate requests, improved clarity of certificates, and reduced paper usage.