Change and the Work Glove Story.pdf

The document discusses the successful implementation of Arizona's ProcureAZ E-Procurement Solution led by Jean Clark and her project team. It highlights how they overcame obstacles, engaged senior management, and involved stakeholders in the process. The phased implementation approach was used to demonstrate the system's value and ease of use, with a focus on user involvement and training. The project received recognition for its success and added data mining capabilities to enhance strategic procurement. The importance of effective change management, connecting emotions to change, enlisting the right team, and developing a clear vision and strategy are emphasized throughout the document.