Addendum 1-Merch Card Svcs.doc

The document is an addendum and clarification related to an RFP (Request for Proposal) for Merchant Card Services issued by the City of Independence, Missouri. It includes responses to questions asked during a pre-proposal conference, such as details about the current electronic payment vendor, services sought by the City, current payment processing rates, volume of e-payments in 2013, number of cashiering stations, chargeback statistics, payment models used, current payment product, types of payments received, and more. The addendum also addresses specific inquiries about the City's website, recurring payments, virtual merchant mobile technology, and the Independence Events Center's inclusion in the contract. Additionally, it outlines the responsibilities expected from the successful firm in terms of equipment, installation, connectivity, programming, maintenance, and support.