Background Screening Rating Charts 2017-01-20.docx

The document outlines a rating system for evaluating proposals based on compliance with State requirements and understanding of project needs, categorizing them as Poor, Marginal, Good, or Superior. It also assesses the quality of technical approaches and customer service levels, ranging from Poor to Superior. Furthermore, it evaluates customer service ratings based on transaction and reporting capabilities, and technology and data security requirements. Each rating level indicates the level of risk associated with the proposal's ability to meet the State's needs, with recommendations for State involvement.