City of Peoria AZ.pdf

The document is an external survey conducted by the City of Peoria's Materials Management Division to gather feedback on their services, training practices, and customer service skills. The survey includes questions about the timeliness of processing requests, overall satisfaction with procurement transactions, and the effectiveness of the Materials Management Web tool. Respondents are asked to rate their satisfaction levels on a scale of 1 to 4, with 1 being the highest satisfaction and 4 being the lowest. Additionally, there are questions about staff responsiveness to calls and emails, with options for response times ranging from 1-2 days to 3-4 days. The document also requests optional contact information for further communication regarding specific concerns or suggestions.