4a - Formal Survey of procurement performance.pdf

The document provides feedback on the interactions with the Purchasing and Contracts Division. It includes responses on frequency of interaction, ways of interaction, responsiveness to inquiries, professionalism of staff, satisfaction with service quality and timeliness, assistance with contracts and bidding, handling of supplier performance issues, P-Card assistance, overall satisfaction, and interest in training. Overall, the majority of respondents are satisfied with the services provided by the Purchasing and Contracts Division, with high ratings for professionalism, quality, and timeliness of service. There are areas for improvement highlighted, such as response times to inquiries and involvement in bidding construction projects.