Apple Device Repair Services RFP ADDENDUM 1.pdf

The document is an addendum to a Request for Proposal (RFP) regarding Apple device repair services for Saint Paul Public Schools. It includes a section on questions and answers related to the RFP. The questions address concerns about the grading of devices based on repairs, the quality expectations for repairs, and whether the agreement applies only to devices that undergo repairs during the contract period. The responses clarify that grading is based on the quality of repairs made by the awarded vendor, not the overall condition of the device, and that the agreement only applies to devices that are repaired, not the entire fleet of devices.