16-167 Addendum 1.docx

The document is an addendum to a Request for Proposal (RFP) for an Internet Service Provider. It includes responses to questions submitted by bidders. The addendum clarifies the timeline for the project, stating that the selected vendor will have 60 to 90 days for the build-out of a new ISP circuit. It emphasizes the importance of minimal disruption during the cutover. The addendum also addresses the scope of services required, such as a 1 Gbps Internet connection, 24/7 network monitoring, and fault-tolerant network with 99.9% uptime. It explains the concept of physical fault tolerance for the connection to the college, requiring two separate physical connections or loop connectivity for redundancy. Vendors are asked to provide pricing for two options: one with physical fault tolerance and one without. The revised pricing schedule includes details for both options, with pricing to be all-inclusive and firm for the initial three-year contract period.