E12-043.pdf

The document is an official Expression of Interest (EOI) for consultant services related to determining the scope and budget for implementing an SAP Customer Relationship & Billing solution for the City of Kitchener. Interested parties are required to submit their EOI addressing specific criteria, including personnel details, past project descriptions, and standard hourly rates. The submission deadline is April 20, 2012, at 1:00 PM local time. The document emphasizes the importance of including all requested information and states that responses lacking the necessary details will not be considered. Additionally, it outlines the process for seeking clarifications, potential updates via website addenda, and the submission requirements for the EOI.