VPA Process Brief Overview (Final) 11-01-22.pdf

The document outlines the GLWA Vendor Performance Assessment (VPA) program, which involves sending surveys to project managers for eligible contracts to assess vendor/contractor performance. The VPAs are scored surveys used to analyze performance and will be sent for contracts meeting specific scope requirements. The purpose is to collect and share data related to vendor performance, maintain a "Vendors at Risk" report, identify successful vendors, inform vendors of performance evaluation, and identify improvement opportunities. VPA scores impact the vendor's aggregate performance score for three years, with scores below 70% classified as "Vendors at risk." Scores are shared with vendors, used in sourcing processes, and validated by the Vendor Management team. Vendors can appeal within 30 days of receipt. Contact information for the Vendor Management team is provided.