Customer Service - Vendor Survey - Fulton County.pdf

The document is a survey conducted by the Fulton County Government to gather feedback from vendors regarding their experiences with the Purchasing & Contract Compliance Department. The survey covers various aspects such as vendor training classes, website usage, customer service satisfaction, purchase requisitions, purchase orders, and requests for quotations/bids/proposals. Vendors are asked about their interactions with the department, the timeliness of services, the effectiveness of communication, and the overall satisfaction with the processes. The survey aims to assess the vendor's perspective on the county's purchasing procedures and identify areas for improvement.