ProtestProcedure.pdf

The document outlines the Protest Procedure for the Department of Enterprise Services (DES), Contracts & Procurement Division. It specifies the actions to be taken by the Protest Officer and Agency Procurement Coordinator upon receiving a protest on a competitive solicitation. The tasks include acknowledging receipt of the protest, documenting the procurement file, logging the protest, investigating protest issues, confirming key facts, preparing and sending a protest response letter, and debriefing periodically on recent procurement protests. The procedure emphasizes thorough investigation, timely responses, and collaboration between involved parties to address protests effectively.