Collections Services RFP Interview Questions.docx

The document outlines the requirements for a Collections Services RFP Interview. It specifies that the vendor needs to provide an overview of their company and demonstrate their system, including inquiry access, file data transfers, reports, and issue resolution contacts. The interview questions cover topics such as grace periods for in-house collections, security features, real-time data access, contact personnel, file transfers, report generation, standard reports, custom report charges, litigation services, credit card payments, and convenience fees.