Opening-Statement-Peters-2024-1-10.pdf

The document is an opening statement by Chairman Peters at a Full Committee Hearing on AI and Service Delivery. It emphasizes the importance of government services and the potential benefits of AI in making these services more efficient and accessible. The chairman discusses past and current uses of AI in government services, highlighting its impact on processes like mail delivery and translation services for citizens. The document also mentions legislative efforts to address challenges and opportunities related to AI, including providing educational opportunities, training resources, and guidance for effective AI implementation. The focus is on understanding how AI can enhance government services, improve the public's experience, and build trust in government institutions. The hearing aims to explore the ways AI can deliver critical services, establish necessary guardrails like training resources and privacy standards, and involve expert witnesses to discuss AI implementation at all government levels. Ultimately, the goal is to ensure effective and efficient government services to benefit constituents and strengthen democratic institutions.