Information Systems Assessment Services Q11021.doc

The document is a Request for Proposals (RFP) from Knoxville's Community Development Corporation (KCDC) for an Information Systems Assessment. The RFP outlines the background and intent of KCDC, confidentiality requirements, evaluation criteria, general instructions, insurance requirements, ownership of documents, questions submission process, scope of work, assumptions, dates related to the project timeline, and deliverables expected from the Independent Contractor (IC) conducting the assessment. The purpose of the assessment is to identify strengths, weaknesses, opportunities, and threats in KCDC's information systems, improve technology effectiveness and efficiency, enhance customer satisfaction, minimize costs, and maximize return on investment. The document also emphasizes the importance of aligning technology with KCDC's operational needs and developing a strategic plan for future information systems.