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Document
Evaluation Committee Rules of Conduct
Year Created: 2025
DOCUMENT
POL - Supplier Evaluation/Performance Form
- ENTITY TYPE: City/Township
- TYPE OF DOCUMENT: POL - Policies/Procedures
- Policies and Procedures
The document is a Supplier Evaluation/Performance Update Form used by the Department of General Services in the City of Los Angeles. The form is used to assess the performance of suppliers and address any issues or complaints related to procurement contracts.
The form includes sections for department information, evaluator details, and supplier information. The evaluator is required to provide their name, title, phone number, and email address. The supplier's name, contact person's name, phone number, and contract/purchase order number are also recorded.
The form then proceeds to evaluate various aspects of the supplier's performance. The first section assesses the timeliness of delivery, asking whether the goods were delivered within the scope of the contract or purchase order terms. If there were any problems, the evaluator is asked to describe them and rate their severity on a scale of 1 to 10.
The second section evaluates the quality of service/goods supplied, asking whether they were within the scope of the contract or purchase order terms. Again, any problems are described and rated for severity.
The third section focuses on the accuracy of the quantity supplied and the accuracy of billing. The evaluator is asked to indicate whether the quantity of goods supplied and the prices and quantities on the invoice were accurate. If there were any problems, they are described and rated for severity.
The fourth section assesses the supplier's attitude, asking whether it was good or not. If there were any problems with the supplier's attitude, they are described and rated for severity.
The fifth section addresses safety issues, asking whether there were any and requesting a description and severity rating if applicable.
Finally, there is a section for additional comments and a section for the Supply Services Division to review and forward the form for a hearing if necessary. The form concludes with a complaint level rating scale from 1 to 10.