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Document
BID - Audio Visual System, Parks 2009
Year Created: 2009
DOCUMENT
RFP - Utah Hosted Email, Communication and Collaboration Services 2010
- YEAR CREATED: 2010
- ENTITY TYPE: State
- TYPE OF DOCUMENT: RFP - Request for Proposals
- Communications
- Technology
The document is a Request for Proposals (RFP) for Utah Hosted Email, Communication, and Collaboration Services. The document outlines various requirements and criteria that potential respondents must address in their proposals.
The document includes sections on staff organizational structure, internal control procedures, help desk procedures, project delays, transportability, references, experience, financials, resumes/background checks, pricing, and supporting materials.
In the staff organizational structure section, respondents are asked to describe the composition of the team that will support project implementation for the State and specify lead managers and responsibilities.
The internal control procedures section asks respondents to describe the process for decision-making and sign-off procedures with State personnel.
The help desk procedures section requires respondents to describe and define their responsibilities to train and integrate help and training services with existing State Help Desk services.
The project delays section asks respondents to explain their responsibility for ensuring sufficient resources are provided to mitigate delays and costs that go over budget.
The transportability section requires respondents to describe the process for transporting and migrating out of the proposed system in the event of a failure or a change to a different vendor.
The references section asks respondents to provide at least three references where similar services have been provided, and the State will evaluate factors such as agency and user satisfaction, management capabilities, development capabilities, interaction with respondent staff, training and change management, and project completion within budgets and timelines.
The financials section requires the prime contractor to provide evidence of financial stability and capability to fund all costs associated with the project implementation plan.
The resumes/background checks section asks respondents to provide resumes for each staff member responsible for design, implementation, project management, or other relevant positions.
The pricing section is mentioned separately, and respondents are instructed to see the separate price section for details.
The document also provides information on submission requirements, preferred methods for submitting proposals, questions about the RFP, discussions with respondents, and the respondent's response to the proposed terms and conditions. If the respondent is proposing different terms and conditions, they are required to clearly state them in their proposal.