DOCUMENT

RFP - Group Dental Insurance Benefits 2015

  • YEAR CREATED: 2015
  • ENTITY TYPE: Airports/Ports
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a Request for Proposals (RFP) issued by the Hillsborough County Aviation Authority for dental group insurance benefits. The document outlines the evaluation criteria that will be used to assess the proposals received from potential insurance providers. The evaluation criteria include the experience and background of the respondent, specifically looking for experience in resolving coverage issues for employees with dentists and other providers. The document also emphasizes the importance of comprehensive organizational descriptions, including the professional history of the respondent and key personnel. The proposed dental plan design and coverages will be evaluated based on how well they match the current plan and any proposed alternative benefits. The evaluation will also consider the potential impact on employees and any proposed rate guarantees or average percentage of annual rate increases. The quality of service provided by the respondent will be evaluated based on client references, including the verifiable quality of services and conduct of business. The evaluation will also consider staffing, billing and enrollment processes, claims processing time and procedures, and the availability of information on the respondent's internet webpages. The cost of the dental insurance plan will also be evaluated, with the lowest premium rates receiving the highest score. However, any proposed total premium rate that is less than or equal to 50 percent of the average of all proposed rates may be considered unreasonable and receive a score of zero. Interviews will be conducted with the short-listed respondents, and the knowledge demonstrated by the respondent's representatives and their conceptual ideas and vision for services will be evaluated. The presentation style and interactions with the technical evaluation committee will also be considered. The document emphasizes that the information provided by respondents, including content and style during interviews, will be part of the evaluation process. This suggests that the overall impression and communication skills of the respondents will also play a role in the evaluation. The document also outlines the technical evaluation process, including the formation of a technical evaluation committee and the calculation of scores for each evaluation criterion. A short-listing process will be utilized if four or more responses are received, and only short-listed respondents will be scheduled for an interview. Overall, the document provides detailed information on the evaluation criteria and process for selecting a dental group insurance provider for the Hillsborough County Aviation Authority. The evaluation not only focuses on the respondent's experience, plan design, service quality, and cost but also takes into account the impressions and communication skills demonstrated during the interview process.
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