DOCUMENT

MODL - OA4 Customer Service Program Example 2008

  • YEAR CREATED: 2008
  • ENTITY TYPE: State
  • TYPE OF DOCUMENT: MODL - Model, Templates
The document is a customer service survey from the Arizona Department of Administration State Procurement Office. The survey is focused on procurement training and technical assistance. The survey asks the customer to rate their level of satisfaction with the service they received on a scale of 1 to 8, with 8 being excellent and 1 being unsatisfactory. The survey covers various aspects of the service, including completeness, responsiveness, competence, availability, professionalism, and timeliness. The customer is also given the opportunity to provide comments. The survey is to be returned to the Management Services Division. The document includes some file information at the end.
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