DOCUMENT

POL - Customer Service Programs Assessments 2007

  • YEAR CREATED: 2007
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: POL - Policies/Procedures
The document is a customer satisfaction survey from the Purchasing Department of the City of Cedar Rapids. The department is seeking feedback from customers to improve the quality of their service. The survey asks customers to rate their experience with the department on various aspects such as staff professionalism, problem resolution, clarity of project expectations, and fairness of the purchasing process. Customers are also given the option to provide any additional comments or concerns. The document includes contact information for the Office of the City Manager for customers who wish to share more information about their experience.
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