ACCRED - Pareto Accreditation Leadership 2004

The document provides information about the involvement and activities of a person in the field of purchasing and supply management. The person is a member of various boards and has participated in conferences and meetings related to procurement. The document also mentions the person's involvement in communication strategies to reach both internal and external customers. For internal customers, the document mentions that departmental liaisons attend client department staff meetings to understand their concerns and share information about upcoming projects and procurements. The city's email system is used to communicate important information such as year-end procedures. The purchasing manual is used as a reference tool for adherence to policies and procedures. When changes to standard operating procedures are considered, focus groups and roundtable discussions are established to gather input and ensure buy-in. The team also publishes a newsletter called "Dollars & Sense" electronically to all city employees and officials. For external customers, the document mentions that the city's office supplies vendor holds an annual product fair and swap event, which is utilized by the purchasing department to include other programs. The Chamber of Commerce also helps in reaching external customers by mailing notifications about events related to doing business with the city. One such event called "How to do Business with the City of Naperville" was presented twice and provided information about the city's procurements, selection process, and payment to vendors. The document also includes a list of relevant exhibits, such as Chamber of Commerce information, NIGP profiles, year-end email, purchasing manual, focus group information, the newsletter "Dollars and Sense," vendor fair notice, and brochures related to doing business with the city and getting paid.