DOCUMENT

Report - Electronic Commerce Survey 2002

  • YEAR CREATED: 2002
  • ENTITY TYPE: Chapter
  • TYPE OF DOCUMENT: ART - Article, Paper, Review, Survey, Report
The document is a survey report on electronic commerce conducted in 2002 by the National Institute of Governmental Purchasing (NIGP). The survey had 185 respondents out of 1386 invitations sent via email and fax, resulting in a response rate of 13.3%. The survey aimed to gather information on the use of electronic commerce by government agencies and their future plans. The report provides data on various aspects of electronic commerce adoption and integration with financial systems. The survey found that 66.7% of the agencies were currently using some form of electronic commerce, while 33.3% were not. Among the agencies not using electronic commerce, a significant percentage (31.7%) were considering adopting it within the next year. The report also presents data on the specific electronic commerce functions that agencies were currently performing or considering in the future. These functions include registering vendors electronically, posting and receiving bids electronically, transmitting purchase orders electronically, making payments to vendors electronically, and ordering goods/services via electronic catalogs. Regarding integration with financial systems, only 18% of the agencies had currently integrated their electronic commerce applications, while the majority (82%) had not. However, a significant percentage (18.7%) of agencies planned to integrate their applications within the next year. The reasons for implementing or considering electronic commerce varied among agencies. The most common reasons cited were time savings, reduction in processing costs, and better pricing for goods and services. The survey also asked about the acceptance of electronic signatures, availability of technology tools to purchasing staff, internet connections, and management of information technology at the agencies. Finally, the report includes respondents' assessments of statements related to their satisfaction with their agency's electronic commerce strategy, willingness to use state-of-the-art technology, and the impact of eProcurement initiatives on the public procurement profession. Overall, the survey provides insights into the adoption and future plans for electronic commerce in government agencies, highlighting the benefits and challenges associated with its implementation.
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