DOCUMENT

POL - Survey - Purchasing Department Customer Service Survey

  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: POL - Policies/Procedures
This document is a customer service survey conducted by the Fulton County Purchasing Department. The survey aims to assess the department's customer service and make necessary adjustments to meet the needs of the county departments. The survey consists of multiple sections, including questions related to customer service, purchase requisitions, credit cards, and request for quotes/bids/proposals. The survey asks participants to rate the department's customer service, the timeliness of processing purchase requisitions, and the clarity and completeness of request for quotes/bids/RFPs. It also asks about the use and benefits of credit cards for small dollar amount purchases. The survey concludes with a section for participants to provide comments or suggestions. The document also includes the contact information of the Director of Purchasing, Jerome Nobie.
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