DOCUMENT

POL - Practice-Survey 2003

  • YEAR CREATED: 2003
  • ENTITY TYPE: Universities
  • TYPE OF DOCUMENT: POL - Policies/Procedures
This document appears to be a customer satisfaction survey for the Purchasing Department of a university. The survey includes multiple-choice questions and rating scales to assess the level of satisfaction with various aspects of the department's services. The survey asks about the preferred mode of communication, the quality and timeliness of information provided, the professionalism and effectiveness of department personnel, and the resolution of problems. It also asks for feedback on the department's accessibility, responsiveness, professional expertise, and perceived value. The survey includes open-ended questions to gather information on challenges faced while working with the department, areas of improvement, and suggestions for changes. The document also includes a feedback form with questions related to the courteousness, accuracy, and timeliness of request processing, as well as overall satisfaction. The form allows customers to provide comments and contact information if they wish to be contacted by the Purchasing Department.
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