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MODL - Award - OA4 Value of Procurement Example 2003

  • YEAR CREATED: 2003
  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: MODL - Model, Templates
The document discusses various issues and areas of improvement in the purchasing department. It mentions that agents need to be counseled individually and emphasizes the need for timely responses to phone calls and emails. It also states that agents should update their calendars and voicemail when they are away. The document mentions positive feedback from the 2001 Customer Survey and instructs supervisors to continue emphasizing the importance of timely responses. It addresses complaints about the legibility of purchase orders and suggests adjusting the printer mechanism or revising the forms to improve readability.
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