DOCUMENT

POL - Surveys 2006

  • YEAR CREATED: 2006
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: POL - Policies/Procedures
The document is a survey form for evaluating the customer service and performance of Procurement Services. The survey is divided into two sections: "Procurement Services Survey" and "Supplier Performance Evaluation Survey". In the Procurement Services Survey section, respondents are asked to provide their personal information such as name, email, position/title, and school/department. They are then asked to select the type of services provided by Procurement Services and rate their satisfaction level. The survey also includes questions about attending workshops, the knowledge and professionalism of the staff, and the timeliness of services. Respondents are given the opportunity to provide additional comments and suggestions for improving Procurement Services. In the Supplier Performance Evaluation Survey section, respondents are asked to provide their personal information and the name of the supplier. They are then asked to rate the services/supplies provided by the supplier, including product delivery, product quality, and overall supplier performance. Respondents are also given the opportunity to provide additional comments. The document includes a summary of survey results, showing the percentage of responses for each question. It also includes a list of names of individuals who provided assistance and their corresponding percentage of responses. Overall, the document is a survey form used to gather feedback and evaluate the customer service and performance of Procurement Services and its suppliers. The survey aims to identify areas for improvement and increase customer satisfaction.
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