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Document
Short Term Credit Facility Q2517
Year Created: 2025
DOCUMENT
POL - Survey - School/DepartmentVisi 2003
- YEAR CREATED: 2003
- ENTITY TYPE: K-12
- TYPE OF DOCUMENT: POL - Policies/Procedures
- Finance
The document is a survey and visit report related to the customer service programs and assessments of a purchasing department in a school or department. The document consists of two parts: a survey and a visit report.
The survey section includes ten questions related to the satisfaction of the respondents with various aspects of the purchasing department. The questions cover topics such as the timely processing of purchase requisitions, the quality and economy of materials and services procured, understanding of purchasing needs, satisfaction with online buying contracts, satisfaction with the purchasing department's website, satisfaction with the purchasing card (P-Card), communication received from purchasing operations, and the overall support received from the purchasing department. The respondents are asked to rate their satisfaction levels on a scale ranging from "Not Very Often" to "Almost Always" or provide a specific response.
The second part of the document is a visit report for the fiscal year 2003-2004. It includes details about the visit made to a specific school or department, the date of the visit, and the people contacted during the visit. The report discusses various issues such as the number of people trained on the ADPICS system, the requirement for purchase order refax requests to come from the principal, the availability of online contracts, the use of the P-Card for small dollar items, the inclusion of a new section with information on the website, and the awareness of BPA (Blanket Purchase Agreement) list on the website. The report also mentions the support provided by the purchasing department and evaluates the value of the visit. It includes a discussion section, followed by a follow-up action section.
Overall, the document provides feedback from a survey regarding the satisfaction levels of the respondents with the purchasing department's services and includes a visit report highlighting the issues discussed and the actions taken during the visit.