DOCUMENT

POL - Paper/Procurement Survey 2003

  • YEAR CREATED: 2003
  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: POL - Policies/Procedures
The document is a survey report on customer satisfaction with the purchasing services provided by a company or organization. The survey consists of 14 questions related to various aspects of the purchasing process. The respondents were asked to rate their satisfaction level on a scale of "Very Satisfied," "Satisfied," "Fairly Satisfied," "Not Satisfied," and "Not Applicable." The questions cover areas such as responsiveness to service requests, timeliness in issuing purchase orders (POs) for routine purchases and sealed bids/proposals, accommodations for unique requests, technical knowledge of staff, courtesy and professionalism shown by employees, quality of information available on the intranet site, applicability of county contracts, actions taken to ensure vendor compliance, simplicity of process/procedures, assistance provided by staff, quality of training services, and overall quality of services. The survey responses are presented in a table format, with each question numbered and the corresponding satisfaction rating indicated for each option. The options are represented by symbols such as "©" for "Very Satisfied," "o" for "Satisfied," "ie)" for "Fairly Satisfied," "[e)" for "Not Satisfied," and "Oo" for "Not Applicable." The responses are categorized as "Very Satisfied," "Satisfied," "Fairly Satisfied," "Not Satisfied," and "Not Applicable" for each question. The document also includes some additional information, such as the name of the person conducting the survey, the date of the survey, and the name of the purchasing office. However, these details do not provide significant information for the summary of the document.
MEMBERS ONLY DOWNLOAD
Advertisement

Similar Documents

Document
ART - Annual Report - 2005 County Purchasing Annual Report 2006
Year Created: 2006
Document
ART - Benefits of Videoconferencing and telepresence 2009
Year Created: 2009
Document
ART - Notice - State Contracts Status Report 2005
Year Created: 2005