DOCUMENT

POL - Award - OA4 Customer Service Program & Assessment 2006

  • YEAR CREATED: 2006
  • ENTITY TYPE: K-12
  • TYPE OF DOCUMENT: POL - Policies/Procedures
This document is a survey for HP Printer Repair Services conducted by the Douglas County School District. The survey was sent to schools to gather feedback on the performance of the HP Printer Repair vendor and to ensure that they were meeting the expectations outlined in the Request for Proposal (RFP). The survey evaluated various aspects of the vendor's service, including availability, responsiveness, completeness, and professionalism. The results of the survey are presented in a table format, showing the percentage of respondents who strongly agree, somewhat agree, agree, somewhat disagree, or do not agree at all with each aspect of the vendor's service. The document also includes a section on overall customer service satisfaction, with options for needs improvement, satisfactory, and excellent. The majority of respondents rated the vendor's service as excellent. The document also includes some additional information and data, such as customer comments and ratings for specific individuals at the vendor.
MEMBERS ONLY DOWNLOAD
Advertisement

Similar Documents

Document
Establishing an Effective Supplier Diversity Program
Year Created: 2022
Document
ACCRED - Award - NIGP Innovation Award 2009
Year Created: 2009
Document
ACCRED - OA4 P-Card Policy Example 2000
Year Created: 2000