DOCUMENT

MODL - Accreditation: Strategic Plan - Purchasing 2006

  • YEAR CREATED: 2006
  • ENTITY TYPE: Chapter
  • TYPE OF DOCUMENT: MODL - Model, Templates
The document outlines a strategic plan for improving the purchasing department's operations and customer satisfaction. The plan includes various initiatives such as decentralized order placement, feedback mechanisms, organizing the department into small teams, training programs for staff and customers, and implementing a structured visitation program. The document emphasizes the importance of customer feedback and satisfaction, and outlines specific actions to address concerns and improve performance. The plan also highlights the need for staff training and development, including customer service training and professional development in purchasing skills. Overall, the document aims to re-engineer the purchasing department to enhance customer satisfaction and improve overall operations.
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