DOCUMENT

POL - Award - OA4 Customer Service & Assessments 2005

  • YEAR CREATED: 2005
  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: POL - Policies/Procedures
This document is a memorandum from November 1, 2005, regarding the results of the Annual Customer Service 2005 Survey for a public service department. The memorandum states that a part-time buying position was added to cover for a staff member on extended sick leave, and they plan to keep this temporary staff member until 2006. Additionally, they plan to add a permanent buying position to improve response times and service areas that have been impacted. The document includes the results of the customer service survey, which rates various aspects of the department's service, such as communication, accessibility, responsiveness, and quality of goods and services. The survey results show that overall satisfaction with the service is high, with the majority of respondents being extremely satisfied. The document concludes by expressing appreciation to those who completed the survey and providing contact information for any questions.
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