DOCUMENT

MGT - OA4 Performance Measurement Example 2005

  • YEAR CREATED: 2005
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: MGT - HR, Org, Performance, Mgmt
The document is an excerpt from the City of Chandler's budget book for the fiscal year 2005-06. It focuses on the performance measurements and goals of the Central Supply division within the Management Services department. The goal of the Central Supply division is to operate an efficient inventory program to minimize costs while ensuring an adequate supply of maintenance, operational, and repair (MOR) materials for city departments. They also provide material pick-up and delivery services for city departments. The objectives of the Central Supply division include maintaining an inventory turnover ratio of 2.5 or greater, maintaining an inventory accuracy rate of 97% or greater, and providing material delivery service two days per week. They also aim to achieve a 90% satisfaction/excellent rating on the annual Central Supply survey. The document provides actual performance measures for fiscal years 2002-03 and 2003-04, along with projected performance measures for fiscal year 2005-06. These measures include the total dollar amount of inventory, inventory accuracy rate, number of line items of inventory material issued, inventory turnover ratio, number of days per week material is delivered, number of packages delivered, and customer survey results. Additionally, the document discusses the goal and objectives of managing the City's asset recovery investment program, which involves picking up surplus property in a timely manner and generating revenue from the sale of surplus, obsolete, and scrap material. The document provides actual and projected measures for revenue collected and the percentage of surplus property picked up within two working days.
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