DOCUMENT

RFP - Written Language Translation Services 2004

  • YEAR CREATED: 2004
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a Request for Proposal (RFP) issued by the City for written language translation services. The document includes various sections that request information from potential contractors regarding their experience, qualifications, proposed approach to the project, fees, and other required information. In the section detailing the firm's experience, the City asks for references from similar customers of similar size, along with information about any ongoing arbitration or litigation and any history of bankruptcy or reorganization. The proposed approach to the project section asks the firm to identify the languages they translate, specify compatibility with the City's software, describe quality control and security processes, explain how they handle user complaints, and address their ability to handle desktop publishing needs. The document also requests information about the firm's staffing and equipment for large or rush orders, availability after normal business hours and holidays, and any additional or innovative services they can provide. Regarding fees, the City asks for a description of how they would be charged for translation services, including a schedule of fees for other languages. They also inquire about any discounts for similar services or quantity translations and additional charges for rush services or services outside normal business hours. Other required information includes any exceptions to the RFP and the attached sample agreement, measures taken by the firm to minimize adverse environmental impact, and their ability to accept electronic payments. The document concludes by stating that oral interviews may be conducted with prospective contractors and that the decision of the City's selection committee will be final and conclusive. It also mentions the possibility of exclusive negotiations with potential awardees for the purpose of reaching an agreement that is in the City's best interest. The attachment provides general proposal instructions and information, including the requirement for the selected offeror to enter into a written agreement based on the attached sample agreement. It also emphasizes the offeror's responsibility for the costs of developing proposals and states that the City reserves the right to enter into discussions with potential awardees for negotiation purposes.
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