DOCUMENT

RFI - Enhanced Emergency Shelter Program 2007

  • YEAR CREATED: 2007
  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: RFI - Request for Information
The document is a questionnaire from the County of Los Angeles Department of Mental Health (DMH) regarding the operation and services provided by an Expanded Emergency Shelter Program. The questionnaire covers various aspects of the shelter program, including administration, client management, health services, operations, program offerings, and budget. The questionnaire begins by asking about the procedures for recording and tracking each client's length of stay to ensure accurate invoices are submitted to DMH. It then asks about the procedure for ensuring accountability for DMH residents' funds, valuables, and other personal property that the shelter may be holding. In terms of health services, the questionnaire asks about the availability and location of first aid equipment on-site in case of an emergency. It also asks about procedures for making appropriate medical referrals when necessary, the proximity of the nearest emergency room, the storage of client's medication, and the assistance available for clients in accessing their medication. Additionally, it asks about the policy for controlling infectious diseases. Regarding operations, the questionnaire asks about how the agency informs residents of shelter rules, residents' rights, and residents' responsibilities. It also asks about informing residents of grievance procedures for addressing potential violations of their rights, the policy on reporting child abuse, procedures for residents to receive unopened mail, policies for consensual and non-consensual searches of residents' persons and property, and written policies and procedures addressing substance abuse/possession. It further asks about discharge criteria and policies, including procedures for informing residents of these criteria and policies at the time of admission and prior to discharge. Lastly, it asks about procedures and circumstances in which agency staff members transport residents and how the agency will comply with DMH's requirement for maintaining copies of current driver's licenses and proof of auto insurance for staff providing transportation. In terms of program offerings, the questionnaire asks about any specialized programming and services available to the SED/SPMI TAY (Serious Emotional Disturbance/Severe and Persistent Mental Illness Transitional Age Youth) population during their residence in the Expanded Emergency Shelter Program. It also asks about strategies for outreach and engagement with the SED/SPMI TAY population and collaborations and partnerships with community-based, faith-based, or other human services organizations to provide an array of services to TAY accessing the program. Additionally, it asks for the agency to provide an evaluation tool for SED/SPMI TAY accessing the shelter to evaluate the services rendered. Finally, the questionnaire requests a budget that reflects the daily cost/rate of each shelter bed type and breaks down the costs and services of enhancing the shelter bed program for the population to be served.
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