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Document
Short Term Credit Facility Q2517
Year Created: 2025
DOCUMENT
RFP - Purchasing Card Program 2008
- YEAR CREATED: 2008
- ENTITY TYPE: City/Township
- TYPE OF DOCUMENT: RFP - Request for Proposals
- Finance
The document is a Request for Proposal (RFP) for a Purchasing Card Program by the City of Auburn. The document contains several sections that cover various aspects of the program, including interface with internal financial systems, implementation process, customer service and quality, and pricing.
In the section on interface with internal financial systems, the document asks if the proposer provides software that can interface with the City's existing financial systems. It also asks about the requirements and costs associated with customized programming for the interface. Additionally, the document inquires if the proposer's system can automatically allocate transactions to different expense categories based on the City's general ledger accounting structure.
The implementation section of the document requests a sample purchasing card contract and a description of the implementation process, including a projected timeline and tasks for both the proposer and the customer. It also asks if the implementation plan offers the option of a pilot program or phased rollout. The document further asks about the support provided during implementation, training opportunities, and common implementation obstacles.
The customer service and quality section focuses on the proposer's customer service capabilities, including hours of coverage, dedicated representatives, and resolution processes for cardholder complaints. It also asks about the proposer's quality improvement program and performance indicators.
The pricing section requests a price schedule for all fees associated with the services, including annual per card fees, per transaction fees, program implementation fees, reporting fees, and maintenance fees. It also asks about incentives or price breaks based on business volume and the duration of the proposed fees.
Overall, the document seeks detailed information from potential proposers regarding their ability to interface with the City's financial systems, implement the program, provide customer service, ensure quality, and offer competitive pricing.