DOCUMENT

RFP - Debt Collection Services 2007

  • YEAR CREATED: 2007
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a contract agreement between a city (referred to as the City) and a contractor for the collection of delinquent accounts. The contractor is responsible for collecting payments from delinquent utility accounts on behalf of the City. The document outlines the deliverables and services required by the City. The contractor is required to provide an electronic file of delinquent accounts each month, which includes account information from the City's records. The City currently turns over approximately $3,000 to $5,000 of delinquent utility accounts for collection each month. The contractor is also required to furnish an electronic monthly report summarizing the collection activities and results. The report should include collections by account name and number, a summary total of all collections, calculation and deduction of the contractor's fee, and the net payment to the City. The report should be submitted on or before the due date for the contractor's payment to the City. Alternatively, a hard-copy paper report may be accepted. The document also mentions that with written approval from the Public Services Department, the contractor may respond to calls from other City departments to provide the specified services. In such cases, the collection reports and invoices will be sent directly to and paid by the department or division originating the request. The price schedule section of the document states that the collection fee for the services provided by the contractor will be a percentage of the amounts collected. The fee will be calculated by multiplying the fee percentage by the actual amount collected each calendar month. The contractor is required to make payment to the City on the 15th calendar day of the month following the month of collection, along with a monthly report summarizing the accounts collected. The document also includes sections for the bidder to provide information regarding their ability to accept electronic payments and their policy on electronic payments. It also asks bidders to state whether they have a formal sustainability program or policy and to list measures used by their firm to ensure sustainable operations with minimal adverse impact on the environment. Lastly, the document includes a representation regarding ethical standards for City officers and employees. The bidder is required to agree that they have not provided illegal gifts or payoffs to City officers or employees, and that they have not knowingly breached any ethical standards set forth in the City's conflict of interest ordinance. The City's policy prohibits City employees from accepting gifts from suppliers, and suppliers are not allowed to offer such items to City employees.
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