DOCUMENT

RFP - Debt Collection Services 2005

  • YEAR CREATED: 2005
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a Request for Proposal (RFP) for collection services issued by the City. The document outlines the requirements and information that potential offerors need to provide in their proposals. The document includes various sections, such as the identification of the offeror's corporate headquarters location, type of business, and names of the firm's chief officers. It also requests information about the proposed staff members who would be involved in providing the services, including their qualifications and experience. The document asks for details about the firm's experience in providing similar services to customers of similar size, including references. It also inquires about any ongoing arbitration or litigation involving the company and whether the company or any proposed subcontractors have filed for reorganization or bankruptcy. The document requests information about any subcontracting plans and the qualifications of the subcontracting firms. It also asks for any special knowledge or skills provided by the firm that may be related or helpful to the services requested. The proposed approach to services section asks for a statement of understanding of the scope of work and a description of how the company proposes to enhance and increase the current collection efforts. It also asks for a detailed work plan, sample account information reports, and an itemized invoice. The document expresses the City's interest in offerors that provide internet access to timely information and asks for details about the information available through the offeror's website. It also asks for information about the firm's resources and procedures for referring accounts to judgment. The document requests any additional or innovative services and products provided by the firm that may be related to a comprehensive collections services program. It also asks for proposed fees, including a fixed percentage of the amounts collected and any optional incentive plans. Other required information includes any exceptions to the RFP and the attached sample agreement, measures used by the firm to minimize adverse environmental impact, and the firm's ability to accept electronic payments. The document concludes with instructions regarding the award process, the preparation of proposals, and the City's right to enter into discussions and negotiations with offerors. If an agreement cannot be reached with the highest ranked offeror, the City reserves the right to enter into negotiations with the next highest ranked offeror without the need to repeat the formal proposal process.
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