DOCUMENT

RFP - Collection Services 2005

  • YEAR CREATED: 2005
  • ENTITY TYPE: Authority: Other
  • TYPE OF DOCUMENT: RFP - Request for Proposals
This document is a request for proposal (RFP) from KCDC (Knoxville's Community Development Corporation) for collection services. The document outlines the requirements and expectations for the collection firm that will be selected. The collection firm is required to indemnify and hold KCDC harmless from any claims related to unlawful collection activity. They must use legal means to obtain collection of KCDC's accounts and comply with The Fair Debt Collection Practices Act of 1977, Tennessee Financial Privacy Act, and all other applicable laws. The firm must also pay all court costs, attorney fees, and other costs associated with collecting the accounts if legal action is required. The collection firm is required to provide an accurate monthly report of the status of all collections accounts to KCDC. KCDC has the right to conduct audits of the firm's books and records to verify accounts. The firm must also report quarterly on the status of all accounts. The firm is required to submit all gross monies collected to KCDC by the 10th day of the month, and KCDC will make commission payments to the firm by the 25th day of the month. The proposal requirements include submitting the proposal on 8-1/2" by 11" paper in a ring binder, including numbered pages, and providing an original with original signatures and three legible copies. KCDC discourages the inclusion of general marketing materials unless they provide specific information. The proposal package must include information such as the vendor's contact details, acknowledgment of addenda, number of years in business, any other names the company has operated under, and information on any litigation the business is involved in. The proposal must also include an executive summary, describing how the firm would charge KCDC and the rate of commission required, as well as detailing the firm's collection process and providing information on major clients and success rates in collecting debt. The proposal must also include a certification of experience/references, where the firm provides information on services performed for other organizations, including contact details and contract amounts. Lastly, the proposal must include a non-collusion affidavit, where the vendor swears that they have not colluded with any other vendors in the preparation of their proposal. Overall, the document outlines the requirements and expectations for a collection firm to provide services to KCDC and provides instructions for submitting a proposal.
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