DOCUMENT

SPEC - Automotive Glass Repair and Replacement Services

  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: SPEC - Specification
The document is a purchase specification for automotive glass repair and replacement services for the City of Austin's fleet of vehicles and equipment. The purpose of the specification is to provide the city with a reliable source for these services. The services are required for various types of vehicles and equipment, including sedans, trucks, police cars, fire trucks, ambulances, vans, loaders, compost machines, and spreaders. The contractor is responsible for providing all labor, products, equipment, tools, supplies, supervision, and transportation assets necessary for the services. The city will notify the contractor on an as-needed basis for each job requiring glass repair or replacement. The contractor is required to repair breakages and rock chips of certain sizes, and replace old, damaged automotive glass. The installations of new glass should be free of leaks, cracks, chips, and wind noise, and should be air and water tight. The contractor should also maintain mobile units capable of providing on-site services at specified locations. The response time for mobile services is within three hours of notification by the city, and the services should be completed immediately after arrival. If notified before 2:00 p.m., the services should be completed the same day, and if notified after 2:00 p.m., the services should be completed by 10:00 a.m. on the next working day. The city may also deliver vehicles to the contractor's facilities for services, with different completion timeframes depending on the drop-off time. The contractor should be available for service during specific hours from Monday to Friday, with limited availability on Saturdays. The contractor should also retain and stock patterns for certain types of glass materials to reduce installation time in the future. All applicable safety and quality regulations must be adhered to by the contractor. The city will make payments based on a monthly statement of account.
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