DOCUMENT

RFP - County Library Customer Study 2008

  • YEAR CREATED: 2008
  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a Request for Proposal (RFP) for a library services study for the Middlesex County Library in London, Ontario. The objectives of the study are to provide the library board with a clear understanding of their current traditional and virtual library customers, identify services that could attract potential customers, develop a 10-year strategy tied to demographic trends, and recommend county-wide library service standards for the next 10 years. The scope of the study includes community and stakeholder consultations, as well as referencing various guidelines and documents related to library service standards. The deliverables include a work plan, mandatory meetings, progress reports, a draft report/plan, and a final report/plan. The proposal requirements include a covering letter, signing page, and a profile of the organization/individuals working on the project. The organization taking legal responsibility for the project and legal matters should be mentioned in the proposal.
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