DOCUMENT

RFP - Utility Bill Printing, Inserting & Mailing Services 2006

  • YEAR CREATED: 2006
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The City of Tucson is seeking a qualified firm to provide a comprehensive utility bill printing and mailing service. The selected contractor will be responsible for designing and developing a new billing statement format, processing customer bills, conducting quality assurance protocols, and providing online statement availability. Additionally, the contractor will be required to print and process delinquent notice letters, offer online letter availability, enable electronic bill presentment, and provide customer enrollment options. The service should be fully operational by September 15, 2006. The contractor must also ensure compliance with USPS requirements, correct any print errors and omissions at their own expense, and provide disaster recovery facilities. The City of Tucson expects the selected firm to deliver high-quality services and meet all specified requirements.
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