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Document
BID - Audio Visual System_Conference Room 2003
Year Created: 2003
DOCUMENT
RFP - Library Materials and Related Services 2006
- YEAR CREATED: 2006
- ENTITY TYPE: City/Township
- TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a solicitation for library materials and related services by the City of Glendale. The document outlines the specifications and requirements for potential contractors who wish to provide these services.
Some of the key points mentioned in the document include:
- The contractor must inform the library of any costs and other details required for the continuation of their services.
- The contractor must describe any services that may need to be terminated, modified, or reduced due to the conversion to a new online system.
- The city reserves the right to cancel the agreement if the costs or other particulars relating to the conversion are not acceptable.
- The contractor must provide toll-free telephone support for customer service and problem resolution with a guaranteed response time of 24 hours.
- The contractor must specify the reports they can produce and provide examples as part of their proposal.
- The contractor must coordinate with library staff in the development and management of required interfaces and new product implementation.
- Delivery of materials must be in accordance with the library's instructions, with specific timelines for different types of orders.
- The contractor must provide information on products that are not in stock or out of print, including anticipated delivery dates.
- The library has the option to cancel items not supplied within a certain timeframe.
- Invoices must follow specific guidelines and include detailed information about the items supplied, prices, discounts, and account numbers.
- All invoices are to be mailed separately to the attention of the department designated by the library.
Overall, the document provides a comprehensive overview of the requirements and expectations for contractors who wish to provide library materials and related services to the City of Glendale. It also includes a specific instruction regarding the mailing of invoices to the designated department.